An AI that answers your phone
Your Digital Employee also answers your business's phone: it takes the calls, takes the booking and leaves each one written on your board. Our team turns the line on and leaves it ready to answer for you.
What the line does
Everything on this list works in production today. It is the same list the engine audits: every line is tied to the code that delivers it, and if something stops working the test goes red before it ships.
- Answers 24/7: no voicemail, no hold, no holidays
- Several calls at once, never a busy tone
- We give you a new line, or you forward the one you have
- Takes the booking and leaves it written on your board
- Each call leaves its card on your client board
- Hands the call to a person when needed
- Summary and transcript of every call, in your portal
- Answers in English and Spanish
Which number answers
Two paths, and it pays to know which is which before you start.
We give you a new line
A United States number we source and configure for you. It is the fastest path and the one almost everyone takes.
Or you forward the one you have
Keep your usual number and forward it to the line that answers. Your customers keep dialling the same number.
We do not port your number
Forwarding is not porting: your number stays with your carrier and you keep paying for it. We spell this out because "we port your number" is exactly the kind of promise this page exists to stop making.
What it does NOT do
The real limit, not a humility list.
- Every call cuts off at 5 minutes. That is a hard engine cap, not a guideline.
- We don't keep the call audio. The summary and the transcript live in your portal; the recording does not.
- It doesn't book inside the call: what was agreed is written on your board on hang-up, not during the conversation.
- It doesn't read web addresses aloud or send links while talking.
- It doesn't transfer with context: it hands over the call, not what was said.
- We don't keep numbers on the shelf waiting for customers, so the line isn't ready "in minutes": we source and configure it when you activate.
Questions about the phone
How much does it cost?
It is quoted to fit, in a meeting, together with your Digital Employee: an initial implementation plus a monthly fee, depending on the package, the channels and the volume.
Is there a length limit per call?
Yes: 5 minutes. The call cuts off there. It is an engine cap and it doubles as a handbrake: no single call stays open forever.
Do you give me a number or do I use mine?
Either works. We give you a new United States line that we configure, or you forward the number your customers already know to it. What we don't do is port your number: forwarded, it stays yours and stays with your carrier.
Do you keep the call recording?
No. The audio is not stored. What stays in your portal is the summary, the reason for the call and how it ended, plus the transcript to open when you need it.
Does it book the appointment while talking to the customer?
Not inside the call. It takes the booking during the conversation and, on hanging up, writes it on your board with the date and time already resolved. That is the difference between what the engine really does and what would be convenient to promise.
Which languages does it answer in?
English and Spanish, and it can switch language inside the same call depending on how the customer speaks to it.
What if several people call at once?
It answers all of them. There is no single busy line waiting: calls come in parallel and none of them hears a busy tone, not even at peak hour.
Shall we turn your line on?
Book a meeting and we'll get it running: we source the number or set up the forward from the one you have, and we tell you what it needs to know to answer for your business.
Also useful: the packages · examples of what it can do · frequent questions