Digital Employees for businesses

OnePeak — A Digital Employee for your support desk that answers before dawn

They open a ticket at three in the morning. Here they get your docs, not a “someone will be in touch”.

Pick your sector.
Book a meetingSee how it works
Ready in minutes
Adjusted by chat
Quoted to fit your business
Digital Employee
AVA · voice

Answering right now

Answers in Spanish or English

24/7
Online
4
Channels
ES · EN
Languages

How many users did you lose
by not answering in time?

See if any of these happened to you this week. If none of them ring a bell, this probably isn't for you.

Tier-1 tickets swamp the team

The same tickets over and over: "how do I do X", "what's in my plan", "where's the Y button". Your digital employee answers them instantly from your docs, and hands off the rest.

Hours

New users left to figure it out alone

The trial user gets stuck on day one and never comes back. Your digital employee answers their questions step by step in the chat, right when the user is trying.

Cost

Pricing questions that never close

The prospect asks about plans at 10 PM and by morning they've tried another tool. Your digital employee explains your plans instantly and captures the contact for your sales team.

Focus
How it works

How it works

  1. Tell it what you want

    You book a meeting and, once you hire it, answer seven short questions: your business, your website and, in your own words, what you want it to do.

  2. Ready in minutes

    It reads your website and your documents, takes the name you chose and is ready to help: our team adds it to your website and links your WhatsApp and your email.

  3. Adjust it by chatting

    “Change the greeting”, “add this rule”, “remind me on Mondays to pay my suppliers”: say it in your portal chat and it applies it.

Your Digital Employee

Tell it what you want it to do

Real requests a Digital Employee fulfils. You define it; you don't pick from a list.

  • Serve my customers

    Answers questions about prices, hours and products on your website and WhatsApp, at any hour.

    See the full example

  • Sell and collect

    Quotes from your catalogue, qualifies whoever asks and sends your payment link.

    See the full example

  • Book appointments

    Books in your calendar, confirms by email and lets you know.

    See the full example

  • Remind me of what matters

    Supplier payments, due dates, deadlines: it reminds you on the day.

    See the full example

  • Send me reports

    Every Monday the week's report lands in your inbox: how many conversations it handled, for how many people and what they asked about.

    See the full example

  • Speak

    With the voice extra it replies with audio in your chat. If you want it to answer calls, our team turns that on.

    See the full example
Book a meeting

Quoted to fit your business: an initial setup plus a monthly fee.

See more examples, each with its own page

THE PORTAL

A portal you run with just a few buttons.

Home · My Employee · Conversations · Connections · My account. In My Employee you ask for a change in your own words and it makes it.

Sample data

Want more control? Under My account › More options you'll find all of its instructions, its documents, the chat's design and the technical settings for each channel.

Access the real portal

How much is getting away each month?

Move the sliders with your own numbers.

Messages you get per month500
What a sale leaves you$150
Out of every 100, how many get no reply30%
$331
What you lose by not answering
25h
Hours a month answering the same thing
150
People a month who get no reply today

It's an estimate, not a promise. Move it until it looks like your month; if it comes out small, this isn't for you.

Three packages. A Digital Employee at the center.

Digital Employee

Custom quote

An initial setup plus a monthly fee, depending on the package, the channels and the volume.

  • Serves, sells, books and follows up on your company's channels
  • Name, way of speaking and rules you define with us
  • Trained on your company's real information
  • Your website, your WhatsApp and your email; and voice, when you turn it on
  • Books in your calendar
  • Quotes with your prices and your inventory
  • CRM with every lead
  • Simple portal
  • Monthly support from the OnePeak team
Book a meeting

Digital Employee + Website

Custom quote

An initial setup plus a monthly fee, depending on the package, the channels and the volume.

  • Everything in the Digital Employee
  • A website designed and written by OnePeak with your company's real information
  • Technical SEO
  • Your Digital Employee built into every page
  • Hosting included; if you want your own domain, our team coordinates it
  • Changes by chat from your portal
  • The website is yours and you can download all of it
Book a meeting

Digital Employee + Website + SEO/GEO

Custom quote

An initial setup plus a monthly fee, depending on the package, the channels and the volume.

  • Everything in Digital Employee + Website
  • Technical and competitor audit
  • Keyword research and a content plan
  • Monthly articles published on your website
  • FAQs and structured data
  • Recommendations for your Google Business profile
  • Monthly check: do ChatGPT, Gemini and Claude cite your company?
  • Monthly report
Book a meeting

Extras, when you need them

  • VoiceIn the proposal

    Replies with audio in your chat. Ask for it and our team switches it on.

  • CallsIn the proposal

    Answers the phone on your number. Our team turns it on.

  • ConnectionsIn the proposal

    Your CRM or store (Clientify, HubSpot, Shopify, WooCommerce…) so it works with your data. Ask for it and our team sets it up.

See the packages in detail →

Referral program

Recommend OnePeak, you both win

Every customer gets a unique link: whoever hires through it starts with a welcome gift — and you earn rewards.

Your colleague gets

A welcome gift to get started.

  • Applied only when they hire through your link
  • Added on top of what their Digital Employee already includes
  • Valid for 60 days from the moment their Digital Employee is born

You earn

Rewards as your referrals activate.

  • A reward at every milestone
  • Rewards that stack
  • Redeem them for a month of voice for your Digital Employee

Milestones that grow

At 1, 3, 5 and 10 referrals you unlock bigger rewards.

Open the portal and copy your link

Not a client yet? The program activates when you hire your Digital Employee.

What it connects to

Connect the account once and stop uploading files by hand.

Your website, your WhatsApp and your email connect from day one. Your store or your CRM (Shopify, WooCommerce, HubSpot, Clientify…) is connected as part of the setup: our team gets it working.

See how each one connects →

Frequently asked questions

What people working in technology / saas / software ask us.

Last updated:

Can it handle first-line support?

Yes. Your OnePeak digital employee answers the repeat product questions — how to do something, what a plan includes, where a feature lives — from the client's documentation, and escalates whatever is not documented.

Where do its answers come from?

From the documentation the client loads: manuals, help articles, PDFs or a published web address. When the answer is not in that material, your digital employee says so and escalates, instead of improvising a feature that does not exist.

What stops it from inventing a feature?

Your digital employee answers from the loaded material and is told to recognise when it does not know. Every conversation is also logged in the client's portal, so a wrong answer gets caught and fixed by editing the knowledge.

Is it useful for onboarding new users?

Yes. Your digital employee answers the user's question at the moment they get stuck, at any hour, with the concrete steps from the documentation. That is where it shows most, because new users give up fast.

Does it integrate with our tools?

Today it connects with HubSpot, Odoo, Clientify, Shopify and WooCommerce, and with any system able to publish its data at a web address. Leads your digital employee captures stay in your portal, and in Clientify they can be created as contacts if you turn that option on.

How much does it cost for a software company?

It is quoted to fit, in a meeting: an initial implementation plus a monthly fee, depending on the package, the channels and the volume. Connecting your own system by URL so it answers with real data is done by our team as part of the implementation.

We also work with