Digital Employees for businesses

OnePeak — A Digital Employee that runs your store overnight

They ask if it arrives before Friday, at three in the morning. Your digital employee answers like a salesperson, with the stock you upload.

Pick your sector.
Book a meetingSee how it works
Ready in minutes
Adjusted by chat
Quoted to fit your business
Digital Employee
AVA · voice

Answering right now

Answers in Spanish or English

24/7
Online
4
Channels
ES · EN
Languages

How many sales did you lose
by not answering in time?

See if any of these happened to you this week. If none of them ring a bell, this probably isn't for you.

Carts abandoned over unanswered questions

Baymard Institute averages 49 studies and puts cart abandonment at 70%: a good share are unanswered questions — size, shipping, returns. Your digital employee replies to them in 2 seconds with your exact policy and inventory.

Hours

Post-purchase support that eats hours

Shipping, exchange, and return questions swamp your team. Your digital employee answers your exact policies instantly and hands off only the cases that truly need a human.

Cost

Late-night sales left unattended

People buy from bed, long after your team has closed. Your digital employee resolves the question blocking the purchase and guides the customer to your store's checkout — at 3 AM.

Focus
How it works

How it works

  1. Tell it what you want

    You book a meeting and, once you hire it, answer seven short questions: your business, your website and, in your own words, what you want it to do.

  2. Ready in minutes

    It reads your website and your documents, takes the name you chose and is ready to help: our team adds it to your website and links your WhatsApp and your email.

  3. Adjust it by chatting

    “Change the greeting”, “add this rule”, “remind me on Mondays to pay my suppliers”: say it in your portal chat and it applies it.

Your Digital Employee

Tell it what you want it to do

Real requests a Digital Employee fulfils. You define it; you don't pick from a list.

  • Serve my customers

    Answers questions about prices, hours and products on your website and WhatsApp, at any hour.

    See the full example

  • Sell and collect

    Quotes from your catalogue, qualifies whoever asks and sends your payment link.

    See the full example

  • Book appointments

    Books in your calendar, confirms by email and lets you know.

    See the full example

  • Remind me of what matters

    Supplier payments, due dates, deadlines: it reminds you on the day.

    See the full example

  • Send me reports

    Every Monday the week's report lands in your inbox: how many conversations it handled, for how many people and what they asked about.

    See the full example

  • Speak

    With the voice extra it replies with audio in your chat. If you want it to answer calls, our team turns that on.

    See the full example
Book a meeting

Quoted to fit your business: an initial setup plus a monthly fee.

See more examples, each with its own page

THE PORTAL

A portal you run with just a few buttons.

Home · My Employee · Conversations · Connections · My account. In My Employee you ask for a change in your own words and it makes it.

Sample data

Want more control? Under My account › More options you'll find all of its instructions, its documents, the chat's design and the technical settings for each channel.

Access the real portal

How much is getting away each month?

Move the sliders with your own numbers.

Messages you get per month500
What a sale leaves you$150
Out of every 100, how many get no reply30%
$331
What you lose by not answering
25h
Hours a month answering the same thing
150
People a month who get no reply today

It's an estimate, not a promise. Move it until it looks like your month; if it comes out small, this isn't for you.

Three packages. A Digital Employee at the center.

Digital Employee

Custom quote

An initial setup plus a monthly fee, depending on the package, the channels and the volume.

  • Serves, sells, books and follows up on your company's channels
  • Name, way of speaking and rules you define with us
  • Trained on your company's real information
  • Your website, your WhatsApp and your email; and voice, when you turn it on
  • Books in your calendar
  • Quotes with your prices and your inventory
  • CRM with every lead
  • Simple portal
  • Monthly support from the OnePeak team
Book a meeting

Digital Employee + Website

Custom quote

An initial setup plus a monthly fee, depending on the package, the channels and the volume.

  • Everything in the Digital Employee
  • A website designed and written by OnePeak with your company's real information
  • Technical SEO
  • Your Digital Employee built into every page
  • Hosting included; if you want your own domain, our team coordinates it
  • Changes by chat from your portal
  • The website is yours and you can download all of it
Book a meeting

Digital Employee + Website + SEO/GEO

Custom quote

An initial setup plus a monthly fee, depending on the package, the channels and the volume.

  • Everything in Digital Employee + Website
  • Technical and competitor audit
  • Keyword research and a content plan
  • Monthly articles published on your website
  • FAQs and structured data
  • Recommendations for your Google Business profile
  • Monthly check: do ChatGPT, Gemini and Claude cite your company?
  • Monthly report
Book a meeting

Extras, when you need them

  • VoiceIn the proposal

    Replies with audio in your chat. Ask for it and our team switches it on.

  • CallsIn the proposal

    Answers the phone on your number. Our team turns it on.

  • ConnectionsIn the proposal

    Your CRM or store (Clientify, HubSpot, Shopify, WooCommerce…) so it works with your data. Ask for it and our team sets it up.

See the packages in detail →

Referral program

Recommend OnePeak, you both win

Every customer gets a unique link: whoever hires through it starts with a welcome gift — and you earn rewards.

Your colleague gets

A welcome gift to get started.

  • Applied only when they hire through your link
  • Added on top of what their Digital Employee already includes
  • Valid for 60 days from the moment their Digital Employee is born

You earn

Rewards as your referrals activate.

  • A reward at every milestone
  • Rewards that stack
  • Redeem them for a month of voice for your Digital Employee

Milestones that grow

At 1, 3, 5 and 10 referrals you unlock bigger rewards.

Open the portal and copy your link

Not a client yet? The program activates when you hire your Digital Employee.

What it connects to

Connect the account once and stop uploading files by hand.

Your website, your WhatsApp and your email connect from day one. Your store or your CRM (Shopify, WooCommerce, HubSpot, Clientify…) is connected as part of the setup: our team gets it working.

See how each one connects →

Frequently asked questions

What people working in e-commerce / online store ask us.

Last updated:

Can it answer questions about order status?

It does not see your orders: the store connection reads the catalog, not your sales. Your digital employee answers delivery times, costs and coverage with what the store loaded; when someone asks about a specific order, it takes the number and hands the case to a person instead of inventing a delivery date.

Can it recommend products?

Yes, from the real catalogue. Your digital employee asks what the customer needs it for, suggests products that are in stock and links straight to them. It never recommends what is sold out or what the store does not carry.

Does it handle exchanges and returns?

It explains the store's returns policy, says what the customer needs to start one and logs the case with the order details. Final authorisation stays with the team, which receives the complete case.

How much does it cost for an online store?

It is quoted to fit, in a meeting: an initial implementation plus a monthly fee, depending on the package, the channels and the volume. A store running campaigns says so in that meeting; connecting your store (Shopify, WooCommerce) so it works with your real catalogue is done by our team as part of the implementation.

Can it charge inside the chat?

Your digital employee takes the customer to the product and to the store's checkout, which is where payment happens. It does not process the payment inside the conversation: charging still happens in the gateway the store already uses.

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